Ministry of Commerce and Industry Launches 2025 National MSME Conference

Departments & Key Services

Administration

As the backbone of the Liberia Standards Authority (LiSA), we make sure the entire institution runs smoothly every day and our team handles staff matters, office management, procurement, logistics, and the upkeep of all LiSA facilities and assets. We support every department by providing what they need to execute task; whether its personnel support, transportation, supplies, or proper documentation. We also ensure that all administrative activities follow national regulations and LiSA’s internal policies.

Our goal is to create a well-organized, professional, and efficient working environment where staff can perform at their best. We work with transparency, respect, and accountability to keep LiSA functioning effectively and to support the overall mission of improving standards and quality across Liberia.

Testing

LiSA provides both chemical and microbiological testing services for several foods and non-food samples, including rice, water, gari, soft drinks, alcoholic drinks, juices, nutritional contents/facts, detergents, alcohol, palm oil, and agro oil (vegetable oil) etc. 

Inspection & Certification

We certify the product against ISO 17065, We certify individual competence against various management standards according to ISO 17024, We certify processes/systems against applied management system standards, including (ISO: 9001, 22000, 14001, 45001, HACCP, etc.) 

Standards & Quality

Develop and publish national standards relevant to all sectors (private & public) within Liberia and make them readily available and accessible to industries, businesses, regulators, and consumers through the national standards desk

Metrology

The Metrology department is responsible for providing measurement traceability to the International System (SI) Units, Calibration of measuring Instruments, and Consultancy in measurement technology. 

Customer Service

We are committed to delivering professional, timely, and transparent services to the public and private sector while providing clear information on standards, certification, testing, and inspection. We respond to all inquiries within 24–48 hours. Our customer service team ensures fairness, accuracy, and confidentiality while offering support through email, phone, and our helpdesk. We welcome feedback and complaints, which help us improve our service delivery.